ERP systems — especially cloud-native, modular solutions — offer a compelling promise of simplification, integration, and strategic visibility. But while the potential benefits are widely understood, the delivery record tells a more sobering story.

This whitepaper explores what it really takes to achieve successful ERP transformation in the UK public sector. It challenges leaders to rethink procurement, prioritise people, and view ERP not as an IT system — but as a strategic foundation for reform, resilience, and future innovation, including AI.